Your privacy

Privacy Policy

Plain-English promises about how we handle your information.

Last updated: July 2026

What we collect

When you request the Toronto Tenant Protection Guide or ask for rental help, we collect your first name, last name, email address and phone number, plus the page you submitted from. That’s it — we don’t ask for anything we don’t need.

How we use it

  • To send you the Playbook and follow up about your rental search.
  • To provide the free tenant representation services you requested.
  • To occasionally share genuinely useful renter information (you can opt out anytime).

What we never do

  • We never sell, rent or trade your information. To anyone. Ever.
  • We never share your details with landlords or anyone else without your consent as part of an application you asked us to make.
  • We never send spam. Every email includes a working unsubscribe.

Consent & anti-spam (CASL)

Our forms use express opt-in consent as required by Canada’s Anti-Spam Legislation. You can withdraw consent at any time by clicking unsubscribe in any email or writing to michael@gauerhomes.ca — we’ll action it promptly.

Storage & access

Your information is stored securely in this website’s database and is accessible only to Michael Gauer and authorized staff. You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it — email michael@gauerhomes.ca.

Cookies & analytics

This site may use standard analytics (e.g., Google Analytics) and advertising pixels (e.g., Meta Pixel) to understand which pages help renters most and to measure our ads. These tools use cookies; they do not receive the contact details you submit in our forms.

Questions

Privacy questions or requests: michael@gauerhomes.ca. If you’re unsatisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.